Terms of Service
Please read these terms carefully before using our website and services.
Last updated: March 2026
Acceptance of Terms
By accessing and using the Gralgo website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Products and Pricing
All products are subject to availability. We reserve the right to modify prices at any time without prior notice. Prices displayed on the website are inclusive of applicable taxes unless stated otherwise. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
Orders and Payment
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase using the accepted payment methods displayed at checkout. All transactions are processed securely.
Shipping and Delivery
Delivery times are estimates and may vary depending on your location and shipping method. We are not responsible for delays caused by customs, weather, or carrier issues. Risk of loss transfers to you upon delivery. Please refer to our Shipping & Delivery page for detailed information.
Returns and Refunds
Returns are accepted within 14 days of delivery for unopened items in their original packaging. Refunds are processed within 5–7 business days after we receive the returned item. Please refer to our Returns & Refunds page for the complete return process.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Gralgo and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
Limitation of Liability
Gralgo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the specific product or service in question.
Governing Law
These terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms shall be resolved through the courts of Sri Lanka.